Robbed by Netflix

This morning waking up to children poking.  I get out of bed take care of the children, and then I reach for my cup of coffee and start my day.  

Returning to the topic of the blog seems a bit difficult since the blog took a turn toward one of my favorite subjects, Politics.  

But today's blog is a complaint.  Netflix still has not cancelled my subscription.  I have tried to cancel it for the past three months.  I have clicked on the appropriate buttons to get the cancellation.  

Here is what happened.  Back in November, I subscribed to Netflix because I thought the down loadable movie was a great idea.  I wanted to down load movies into my p3 and watch on my large TV.  I got the subscription through my p3 Internet browser. Ordered a movie and got a message that stated, not compatible with current OS.  That I had to down load the movie to my computer, I don't watch movies on my computer.

I know I should have read the find print on down loadable movies.  I would have found out that downloading into my game system was not one of the ways that system worked.  So on the same day I ordered my subscription, I cancelled it. A couple of days later I received a DVD in the mail, I promptly returned it.  Two weeks later my bank account was charge.  I went to Netflix to cancel again.  The next month I got charged.  And now for the third month after three cancellations, I got charged. And after I cancelled this time, I was sent a message telling me to return a movie that I don't have because I returned it.

I went to the Netflix website to find a way to complain.  I looked for an e-mail I could cut and paste into my e-mail.  I could not find it.  I do know one is there and I will find it today, but the frustration of the many windows I had to look through was why I stopped yesterday.  I found a customer service number on another blog.  And that blog stated that the customer service number she found was not on the Netflix web-site.

I will be calling them today to make sure my account is not charged next month for a service I don't want.  Maybe writing this will warn individuals of this theft.  Because I did cancel the account three times now, I have been robbed by this company each time they ignored my cancellation.

I will try to focus on my topic tomorrow, healthcare.